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Sam Rothschild, VP Franchise Operations, Applebee's

"Wow, What an excellent presentation! Our attendees were and still are pumped by your presentation, your thorough research of our company and ability to deliver the message in the jargon we speak was impactful. Giving each attendee a copy of MYOB has extended the results back at the restaurants. Just yesterday I was witness to the Sullivan nod by one of our sales people, and saw a manager give the best shift meeting of his life. Thanks for all your hard work and impactful presentation." 

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Driving Revenue at Drive-Through, Takeout, To-Go
Best Practices to Improve Speed, Accuracy and Service

© 2010 Sullivision.com

Program Overview: nearly 70% of a QSR’s customer traffic is now funneled through the drive-through lanes and windows. The Driving Revenue at Drive-Through presentation details the best practices of North America’s most profitable QSR and fast casual operations relative to improving speed, accuracy, service, sales and performance at drive-through.

Target Audience: General Managers, Assistant Managers, Shift Leaders, Multi-Unit Managers, Executives, Owners, Franchisees at QSR, and Fast Casual, or Contract Foodservice 

Format: Offered in 90 minute, 2 hour, Half-Day or Full-Day versions

Takeaways

  • Operations: your audience will learn the 12 fundamental best practices of the industry's best drive-through operators..
  • Driving Revenue: measurably increase incremental sales at drive-thru by at least 1%, improve service delivery and scores by 5% or more
  • Performance: detail specific strategies and tactics that will shave seconds off your process while improving accuracy at the drive-through window every shift.
  • Technology: learn the 5 must-have tech tools that jumpstart sales and improve service at drive through 
  • Cost Control: we’ll share 10 creative ways to reduce costs by 1-3% at drive-thru
  • Execution: ideas are easy, execution is hard. This program will detail a specific roadmap for the next 14, 30, and 90 days to implement and use the ideas we learn (and share) in this dynamic presentation.
(click on topic for more info)


MEGATRENDS: Key Trends That Will Affect Your People, Performance, and Profits

JUMPSTART! How to Plan and Execute Energized Pre-Shift Meetings

The Art of the Power Shift: How to Plan It, Lead It, Make It Pay

Fundamentals: 10 Ways to Be Brilliant at the Basics of Operations and Leadership

Multi-Unit Leadership: The 7 Stages of Building Partnerships and Teams

Driving Revenue at Drive-Through, Takeout, To-Go

Creative Training Techniques Seminar


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