FUNDAMENTALS 
10 Ways to Be Brilliant at the Basics of Operations and Leadership
© 2010 Sullivision.com

Program Overview: The “FUNDAMENTALS” presentation focuses on the 7 Best Practices of High-performing Foodservice and Retail companies in North America. This seminar is our most popular, with over 300 companies and 15,000 leaders participating ! You'll learn over 52 specific and creative ways to improve Service, Sales, Costs, Marketing, Retention, Performance, People, Training, and Profitability in your operations. We’ll focus on the best practices of the best-run and most profitable hospitality companies, sharing the “behind-the-scenes” insight that make their hourly employees and managers perform better, and owner-operators earn more. 

Target Audience: General Managers, Assistant Managers, Executives, Owners, Franchisees, Shift Leaders, Multi-Unit Managers, Franchisees at Casual Dining, Family-style, Fast Casual, QSR,Fine Dining, Hotel or Contract Foodservice operations. 

Format: Offered in 90 minute, 2 hour, Half-Day or Full-Day versions

Takeaways: 

• Operations: your audience will learn the 10 fundamental best practices that high-performing (and profitable) foodservice and retail operators across North America share.
• Driving Revenue: measurably increase incremental sales by at least 1%, improve service scores by 5% or more
• Hiring: measurably improve the quality of crew member and manager selection. Learn how to find and select only "A" players.
• Performance and Retention: we'll detail specific strategies and tactics that will enhance the performance of crew members and managers every period…and keep the good ones with you.
• Team work: all work is team work. We’ll share best practices of high-performing foodservice managers worldwide that build focused and productive teams
• Marketing: re-think traditional marketing strategies to include tactics that acquire and maintain more customers without spending media dollars
• Cost Control: we’ll detail creative ways to reduce costs by 1-3% in the next 30 days
• Training: the audience will learn how to get through to (not just “inform”) young crew members via creative training techniques learned from the industry leaders
• Execution: ideas are easy, execution is hard. This program will detail a specific roadmap for the next 14, 30, and 90 days to implement and use the ideas we learn (and share) in this dynamic presentation.
• A more detailed outline is available by e-mailing us at info@sullivision.com