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    • Getting Things Done: The Art of Stress-Free Productivity

      142000280
      The best book on time management we've ever read! In today's
      Quick Overview

      The best book on time management we’ve ever read! In today’s world, yesterday’s methods just don’t work. In Getting Things Done, veteran coach and management consultant David Allen shares the breakthrough methods for stress-free performance that he has introduced to tens of thousands of people across the country. Allen’s premise is simple: our productivity is directly proportional to our ability to relax. Only when our minds are clear and our thoughts are organized can we achieve effective productivity and unleash our creative potential. In Getting Things Done Allen shows how to: Apply the “do it, delegate it, defer it, drop it” rule to get your in-box to empty Reassess goals and stay focused in changing situations Plan projects as well as get them unstuck Overcome feelings of confusion, anxiety, and being overwhelmed Feel fine about what you’re not doing From core principles to proven tricks, Getting Things Done can transform the way you work, showing you how to pick up the pace without wearing yourself down. 288 Pages, Paperback

      $18.00 $16.00

    • Unleashing Excellence: The Complete Guide to Ultimate Customer Service Book

      193202106X
      Our favorite book for teaching teams how to deliver better s
      Quick Overview

      Unleashing Excellence shares practical tools and a step-by-step process to creating a culture of true customer service excellence. Training and education of employees, personal accountability, recognition, measurement of quality service, and recruitment of service-oriented employees are all covered by looking at best practices and examples from world-class companies known for their superior customer service.

      $27.95 $24.95

    • Shift Leadership DVD Package Volume 2

      PKG8303921
      Only $119! Save $50 by purchasing our three best-selling DVD
      Quick Overview

      Save $50 on our 3 best-selling DVDs, including Jumpstart (How to Plan and Execute Pre-Shift Meetings), The Shift (the architecture of a profitable shift) and 60 Second Lessons in Leadership (this bestseller features 65 short leadership topics in 98 minutes!)

      $297.00 $119.00

    • Culture That Rocks by Jim Knight

      9780990338604
      Management guru Peter Drucker said it best: "Culture eats st
      Quick Overview

      Management guru Peter Drucker said it best: “Culture eats strategy for breakfast.” What business doesn’t need to know the insights and best practices of building strong teams, energetically aligned to company goals. Well, here’s your operating manual. Entrepreneur Magazine calls it one of the “Top Books to Read in 2015.” This how-to business book details the critical categories necessary to build and maintain a strong culture in any business or organization. Insight includes how to hire talented people, creating a differentiated service approach, understanding today’s workforce, enhancing internal collateral, utilizing technology, increasing enterprise wide communication, engaging in authentic philanthropic initiatives and highlighting leadership in the Digital Age. Culture That Rocks blends business acumen and music orientation from the author’s 30+ years in Hospitality – including 21 years as head of Training for Hard Rock International.  Jim Knight  shares dozens of rock star brand examples and case studies, detailed call-to-action chapter wrap-ups and unique out-of-the-box analogies throughout. Get a copy for all your leaders and re-boot your culture from inside out.

      $27.95 $24.95