SHOWING 10–18 OF 57 RESULTS
- 9780971584921BRAND NEW UPDATED EDITION! The Renegade Server provides fres
BRAND NEW EDITION UPDATED IN 2013! This 220 page best-seller by Tim Kirkland details creative ways that the full-service foodservice manager and iPod Generation waitstaff can sell more, serve better, and build repeat business with every customer. Used in over 20,000 full-service restaurants worldwide to build food and beverage sales and improve service. Over 300 ways to build sales and improve service.
- 193202106XOur favorite book for teaching teams how to deliver better s
Unleashing Excellence shares practical tools and a step-by-step process to creating a culture of true customer service excellence. Training and education of employees, personal accountability, recognition, measurement of quality service, and recruitment of service-oriented employees are all covered by looking at best practices and examples from world-class companies known for their superior customer service.
- 8450163597What We Get Paid For DVD is a fun, lively, and award-winning
Tired of telling the hourly crew how to serve better, sell more, waste less? Then let this award-winning DVD show them how! What We Get Paid For DVD is a fun and lively animated DVD that shows your hourly team members and managers how to think like owners do. In less than 10 minutes this DVD expertly illustrates how to: Serve Better, Sell More, Waste Less, Be a Brand Ambassador, Keep It Clean, Be Honest, Be on Time, Habitual Consistency, Teamwork, Focus, Better Your Best and Have Fun. Based on the best-selling poster that is used in over 60,000 restaurants and retail locations around the globe.
- 9780761136811CGet both of Bob Nelson's newly revised and updated bestselli
Get both of Bob Nelson's bestselling books together and save $5. 1501 Ways to Reward Employees and 1001 Ways to Energize Employees. Millions of copies sold! Revised last year and a great price.
- DVDJUMP001JUMPSTART! How to Plan and Execute Effective Pre-Shift Meeti
Jumpstart is our most popular DVD, currently used in over 30,000 restaurants worldwide. This 45 minute award-winner will show managers how to plan and execute energetic and focused pre-shift meetings that will boost revenue and energize your service every single shift.
- EHIRV002This illustrated 9 page e-book will help Multi-Unit Managers$7.99
This illustrated 9 page e-book will help Multi Unit Managers and Franchisees plan and execute revenue-generating unit visits every time. Based on best-practices from over 500 multi-unit leaders! Make an impact on every visit by pre-planning your focus and sticking with the plan. This form will help you save time and get more done every week. Save $3 by buying this along with the Quarterly Business Plan e-book. Available instantly as a download.
- POS10012Get four copies of each of our 3 best-selling posters (Profi$39.00
Get four copies of each of our 3 best-selling posters (Profit on the Dollar, What We Get Paid For & Sullivan’s Laws) for a great price. Only $39 for all 12 posters. Save $45 off the individual prices!
- 9781451627053Added to our Catalog: January 2017 #1 Wall Street Journal Be
- PKG8303918Energize your operations from top to bottom! The Whole ShaBa
Energize your operations from top to bottom! The Whole ShaBang is a complete leadership, service and sales-building program in a box. This awesome collection of all our best-sellers includes 8 books, 9 DVDs, 8 Audio CDs and 3 posters! Save over $230! Here’s what’s included:
1. JUMPSTART! The Art of Effective Pre-Shift Meetings DVD
2.The SHIFT: How to Plan It, Lead It, Make It Pay DVD
3.Multi Unit Leadership: The 7 Stages of Building High-Performing Partnerships & Teams Book
5.Getting Things Done book (Time management bestseller)
6.QuoteZilla 1 Meeting Energizer DVD
7.Multi Unit Leadership: The 7 Stages of Building High-Performing Partnerships & Teams AudioBook
8.MYOB Live! DVD
9.QuoteZilla 2 (Over the Rainbow edition) DVD
10.MYOB Live Audio CD
11.The S.M.A.R.T. Restaurant Operator’s Guide Book
12.The Renegade Server Book
13.Multi-Unit Leadership DVD
14. SWITCH book
15. The Renegade Server AUDIObook (3-CD set)
16.1001 Ways to Energize Employees Book 17.1001 Ways to Reward Employees Book
18. Sullivan’s Laws Audio CD
19. The Renegade Server Live! DVD
20. What We Get Paid For Poster
21. Profit on the Dollar Poster
22. Sullivans Laws Poster
23. Fundamentals Book
24. What We Get Paid For DVD
25. Lessons in Leadership DVD
- back of the house bestseller BOH book Coaching cooks cool cost-control culture door county execution fundamentals hardback kitchen laws leadership management marketing muliunit leadership Multi-Unit Leadership multiunit leadership package posters pre-shift meeting preshift meeting process productivity profitability renegade results sales selling server service systems teamwork time management training wall street journal wisconsin workshops