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    SHOWING 10–18 OF 58 RESULTS

    • The Renegade Server Book

      9780971584921
      BRAND NEW UPDATED EDITION! The Renegade Server provides fres
      Quick Overview

      BRAND NEW EDITION UPDATED IN 2013! This 220 page best-seller by Tim Kirkland details creative ways that the full-service foodservice manager and iPod Generation waitstaff can sell more, serve better, and build repeat business with every customer. Used in over 20,000 full-service restaurants worldwide to build food and beverage sales and improve service. Over 300 ways to build sales and improve service.

      $21.95 $19.95

    • Unleashing Excellence: The Complete Guide to Ultimate Customer Service Book

      193202106X
      Our favorite book for teaching teams how to deliver better s
      Quick Overview

      Unleashing Excellence shares practical tools and a step-by-step process to creating a culture of true customer service excellence. Training and education of employees, personal accountability, recognition, measurement of quality service, and recruitment of service-oriented employees are all covered by looking at best practices and examples from world-class companies known for their superior customer service.

      $27.95 $24.95

    • What We Get Paid For DVD

      8450163597
      What We Get Paid For DVD is a fun, lively, and award-winning
      Quick Overview

      Tired of telling the hourly crew how to serve better, sell more, waste less? Then let this award-winning DVD show them how! What We Get Paid For DVD is a fun and lively animated  DVD that shows your hourly team members and managers how to think like owners do.  In less than 10 minutes this DVD expertly illustrates how to: Serve Better, Sell More, Waste Less, Be a Brand Ambassador, Keep It Clean, Be Honest, Be on Time, Habitual Consistency, Teamwork, Focus, Better Your Best and Have Fun. Based on the best-selling poster that is used in over 60,000 restaurants and retail locations around the globe.

      $119.00 $49.00

    • 1501 Ways to Reward & 1001 Energize Employees Combo Pak

      9780761136811C
      Get both of Bob Nelson's newly revised and updated bestselli
      Quick Overview

      Get both of Bob Nelson's bestselling books together and save $5. 1501 Ways to Reward Employees and 1001 Ways to Energize Employees. Millions of copies sold! Revised last year and a great price.

      $31.95 $27.00

    • JUMPSTART! How to Plan and Execute Effective Pre-Shift Meeting DVD

      DVDJUMP001
      JUMPSTART! How to Plan and Execute Effective Pre-Shift Meeti
      Quick Overview

      Jumpstart is our most popular DVD, currently used in over 30,000 restaurants worldwide. This 45 minute award-winner will show managers how to plan and execute energetic and focused pre-shift meetings that will boost revenue and energize your service every single shift.

      $119.00 $99.00

    • Best-Selling Poster 12 Pack

      POS10012
      Get four copies of each of our 3 best-selling posters (Profi
      Quick Overview

      Get four copies of each of our 3 best-selling posters (Profit on the Dollar, What We Get Paid For & Sullivan’s Laws) for a great price. Only $39 for all 12 posters. Save $45 off the individual prices!

      $39.00

    • High Impact Unit Visit E-Book

      EHIRV002
      This illustrated 9 page e-book will help Multi-Unit Managers
      Quick Overview

      This illustrated 9 page e-book will help Multi Unit Managers and Franchisees plan and execute revenue-generating unit visits every time. Based on best-practices from over 500 multi-unit leaders! Make an impact on every visit by pre-planning your focus and sticking with the plan. This form will help you save time and get more done every week. Save $3 by buying this along with the Quarterly Business Plan e-book. Available instantly as a download.

      $7.99

    • Whole ShaBang! Package of our Bestsellers. Save over $200

      PKG8303918
      Energize your operations from top to bottom! The Whole ShaBa
      Quick Overview

      Energize your operations from top to bottom! The Whole ShaBang is a complete leadership, service and sales-building program in a box. This awesome collection of all our best-sellers includes 8 books, 9 DVDs, 8 Audio CDs and 3  posters! Save over $230! Here’s what’s included:

      1. JUMPSTART! The Art of Effective Pre-Shift Meetings DVD
      2.The SHIFT: How to Plan It, Lead It, Make It Pay DVD
      3.Multi Unit Leadership: The 7 Stages of Building High-Performing Partnerships & Teams Book
      4.REWORK Book
      5.Getting Things Done book (Time management bestseller)
      6.QuoteZilla 1 Meeting Energizer DVD
      7.Multi Unit Leadership: The 7 Stages of Building High-Performing Partnerships & Teams AudioBook
      8.MYOB Live! DVD
      9.QuoteZilla 2 (Over the Rainbow edition) DVD
      10.MYOB Live Audio CD
      11.The S.M.A.R.T. Restaurant Operator’s Guide Book
      12.The Renegade Server Book
      13.Multi-Unit Leadership DVD
      14. SWITCH book
      15. The Renegade Server AUDIObook (3-CD set)
      16.1001 Ways to Energize Employees Book 17.1001 Ways to Reward Employees Book
      18. Sullivan’s Laws Audio CD
      19. The Renegade Server Live! DVD
      20. What We Get Paid For Poster
      21. Profit on the Dollar Poster
      22. Sullivans Laws Poster
      23. Fundamentals Book
      24. What We Get Paid For DVD
      25. Lessons in Leadership DVD

      $950.00 $699.00

    • The 4 Disciplines of Execution: How to Achieve Your Wildly Important Goals

      9781451627053
      Added to our Catalog: January 2015 #1 Wall Street Journal Be
      $29.95 $22.95