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5 Fresh Leadership Strategies for 2025

First it was a global pandemic back in 2020. Close on its heels came a staffing shortage and labor crisis that still rages unabated. (Where the heck did all the people go, anyway?) And now…
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It’s all about RETENTION: How to Re-Recruit Team Members Every Shift

Having a bad reputation as a place to work is like a hangover. It takes a while to get rid of and makes everything else suffer. –Jim Buelt I have written often about the importance…
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Ten Creative Training Techniques That Will Improve Your Team’s Performance

“Games are won on the floor, championships are won in the locker room.” –Michael Jordan, five-time NBA World Champion with the Chicago Bulls by Jim Sullivan 5 Minute Read Given the stress, strain and hardship…
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Ten Commitments of Foodservice Leadership

by Jim Sullivan Over the last decade our company has focused on researching the best demonstrated leadership practices in the foodservice industry. And in the last three years I’ve had the privilege to share that…
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5 Smart Ways to Make the Next Quarter More Profitable

Most companies set goals and measure progress the same way we live our lives, by the thirteen periods in a calendar year—January 1 to December 31. Fiscal years begin October 1 for some companies and…
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5 Ways to Use Training to Minimize Employee Turnover

The foodservice industry’s annual hourly employee churn averages 100%. Yes, you read that right. The number is obscene and embarrassing, yet many foodservice operators merely shrug it off as "the price of doing business." That…
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