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Home » Blog » Page 2

Category: Blog

Jim Sullivan
Sep 17, 2015
13572
0
Blog

Top Ten Signs Your Hourly Employee is Ready to Be a Manager

By Jim Sullivan   “Tend to the people, and they will tend to the business.” –Thomas Edison I’ve had the privilege of helping to groom dozens of exceptional hourly employees into manager roles, many of whom became even more successful and

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Jim Sullivan
Apr 21, 2015
11491
0
Blog

Fundamentals: 9 Ways to Be Brilliant at the New Basics

There are nine essential building blocks of successful foodservice companies in the second decade of the 21st Century: Focus. When companies start strong and stay strong, it’s because they focused on the right things. (Being focused on the wrong things

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Jim Sullivan
Feb 20, 2015
10997
0
Blog,Most Popular

12 Smart Ways to Save More Money in Your Restaurant

Restaurants don’t close because they run out of cash, they close because they spent their money on the wrong things. While making money is pretty darn important, sometimes losing less money is just as key. Here’s a short list of

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Jim Sullivan
Jan 21, 2015
11572
0
Blog,Most Popular

10 Basics of Effective Employee Incentives, Contests and Rewards

We are drowning in information and starving for knowledge relative to leadership. And no area is fuller of white-noise than employee incentives, contests, recognition and rewards. What’s the best way to get exemplary behavior from your team? Even the best

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Jim Sullivan
Jan 01, 2015
7295
0
Blog,Most Popular

Can You Brand Service Like You Brand Your Products?

A brand for a company is like a reputation for a person. You earn a reputation by trying to do hard things well. –Jeff Bezos, Founder, Amazon.com What’s a tougher industry to successfully operate in, foodservice or retail? Which industry

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Jim Sullivan
Jul 11, 2014
6312
0
Blog

The 17 Best Things Ever Said About Service

In ten years of writing this blog, one of the most frequent request I receive is to forward a collection of my so-called “Sullivan-isms,” quotes about service. So here’s a collection of my personal list of The Best Things Ever

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How to Get Rich in Foodservice (In One Easy Blog)
Jim Sullivan
Jul 11, 2014
4072
0
Blog

How to Get Rich in Foodservice (In One Easy Blog)

I was being interviewed on a radio station recently about my new bookFundamentals: 9 Ways to Be Brilliant at the Basics of Foodservice. The host of the program asked me to list three secrets to getting rich in the foodservice industry.

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Ever Run Out Of Month At the End of Your Money? 9 Smart Ways to Control Costs & Make Money
Jim Sullivan
Jul 11, 2014
3611
0
Blog

Ever Run Out Of Month At the End of Your Money? 9 Smart Ways to Control Costs & Make Money

Profitability is a two-sided coin. On one side is sales-making and the other is cost-control. That means if we’re not outselling we’re being outsold, and also that we need to find ways to cut costs without cutting corners. Restaurants, bars

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Why the Best Businesses Provide No “Customer Service”
Jim Sullivan
Jul 11, 2014
4024
0
Blog

Why the Best Businesses Provide No “Customer Service”

“Everybody wants to build, but nobody wants to do maintenance.” –Kurt Vonnegut I will begin today’s sermon by presuming that unless your net worth has more zeros in it than a Star Trek Convention, profitability is still important to you.

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