Having a bad reputation as a place to work is like a hangover. It takes a while to get rid of and makes everything else suffer. –Jim Buelt I have written often about the importance of making hiring THE most
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You can’t build a pyramid from the top down. A house without a foundation will not stand. And any business without fundamentals firmly entrenched and dutifully executed can wither and shrink as small as the period that ends this sentence.
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A brand for a company is like a reputation for a person. You earn a reputation by trying to do hard things well. –Jeff Bezos, Founder, Amazon.com What’s a tougher industry to successfully operate in, foodservice or retail? Which industry
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There’s an old saying that says “Most business owners would rather buy a new motor than fix the hole in the boat.” And this certainly rings true when it comes to foodservice operators and neighborhood or local store marketing. We
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by Jim Sullivan Copyright Sullivision.com What can you accomplish in the next four weeks? Not much if you don’t set specific goals, formulate a specific plan, a share both that plan and those goals with everyone on the team. Every
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by Jim Sullivan, CEO. Copyright 2015 Sullivision.com There’s much more to sales-building than merely training servers to “suggestively sell.” Spotless operations, quality food and great service are but three examples that immediately come to mind. Yet many operators overlook both
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By Jim Sullivan, CEO Sullivision.com Copyright 2015 When plotting their service strategy and delivery, too many operators, managers and trainers focus on what they should “do” for their customer. I think it’s more important to first focus on what not
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