Fundamentals: 2024 How to Be Brilliant at the New Basics (In-Person or Webinar)

9 Ways to Be Brilliant at the New Basics of Leadership

The FUNDAMENTALS presentation focuses on the 9 Best Practices of high-performing Foodservice Leaders across North America. This seminar is our most popular, with over 375 companies and 6700 leaders participating in the workshop over the last 5 years alone!

You’ll learn over 52 specific, effective and creative ways to improve Service, Sales, Costs, Marketing, Staffing, Retention, Performance, People, Training, Profitability and Execution in your operations. We’ll share best demonstrated practices in Employee Engagement, Staff Recruiting and Employee Retention, Energizing Service, and Maximizing Sales.  We detail the unique strategies and tactics of the world’s best-run and most profitable foodservice and retail companies, sharing the “behind-the-scenes” insight that make their hourly teams and managers perform better, and franchisees or owner-operators earn more. We will share the best demonstrated practices of leaders at the store level and above-store level. Gain valuable fresh insights on flexibility, focus and critical thinking skills.

Every Fundamentals workshop (whether in-person or webinar) is COMPLETELY CUSTOMIZED for every client. We will work closely with you to align your objectives, targets, challenges and culture into the workshop. Our customers include The Walt Disney Company, Panera, Starbucks, Chipotle, Buffalo Wild Wings, Target, Chili’s, Dunkin’, Applebee’s, Sam’s Club, The Cheesecake Factory, Five Guys, Marriott, McDonald’s, Denny’s, Domino’s, Texas Roadhouse, Pizza Hut, Supercuts, Taco Bell, and many more.

Target Audience
General Managers, Assistant Managers, Executives, Owners, Shift Leaders, Multi-Unit Managers, Franchisees and Franchise Business Consultants at Foodservice and Retail brands operations.

Format
Offered in 90 minute, 2 hour or Half-Day In-Person or webinar versions.

Takeaways

• Operations: your audience will learn the 9 fundamental best practices that high-performing (and profitable) foodservice and retail operators use to maximize retention, drive higher sales and deliver better service from their teams.
• Prioritizing tasks. We’ll show your leaders and managers how to separate what’s important from what’s urgent and how to align quarterly goals and objectives into daily execution.
• Driving Revenue: you’ll learn ways to measurably increase incremental sales by at least 1%, and improve service scores by 5% or more
• Hiring: measurably improve the quality of crew member and manager selection. Learn how to find and select only “A” players from a shrinking labor pool and develop them into next-level performers.
• Performance and Retention: we’ll detail specific strategies and tactics that will enhance the performance of crew members and managers every shift and every quarter…and how to keep the best and grow the rest.
• Teamwork: all work is team work. We’ll share best practices of high-performing unit managers worldwide that build focused, energized and productive teams. You’ll learn the reasons why some teams outperform others doing the exact same work.
• Marketing: re-think traditional marketing strategies to include tactics that acquire and maintain more customers without spending more media dollars
• Cost Control: we’ll detail creative ways to reduce costs by 1-3% in the next 30 days
• Training: the audience will learn how to get through to (not just “inform”) young crew members via creative training techniques learned from industry leaders who’ve mastered the art of how to direct, inspire and motivate Gen Next team members
• Situational Leadership: learn how to teach your supervisors how to adapt their coaching to the specific mindsets and skillsets of the teams they’re coaching.
• Execution: ideas are easy, execution is hard. This presentation will conclude by sharing a detailed roadmap for the next 14, 30, and 90 days to implement and use the ideas we’ll learn (and share) in this dynamic presentation

Want to check availability, get more detail on the topic, or book this program? E-mail us at info@sullivision.com Join Jim Sullivan’s 370,000+ social media followers at LinkedIn, YouTube or X. Thanks!